However, understand that most of our items require a substantial amount of work to get them to you and we must recover these costs, unless the mistake is ours.Īll returns will carry a restocking fee that is dependent on the items ordered as well as the manufacturer of the items. Reach out to us with any issues or return questions as we always work with our customers to ensure that they are satisfied with their purchase. The restocking fee is typically around 10-25% but, due to vendor contracts as well as shipping and handling expenses, some products can carry a higher restocking fee once processing has begun. If the cancellation request is received within 24 hours from the time of purchase, these fees may be waived.
All cancellations may be subject to a restocking fee, unless the mistake is ours.Īny cancellation may carry a restocking fee that is dependent on the items ordered as well as the stage the order is in at the time of cancellation. Our processes have been optimized to have your order completed and shipped as quickly as possible which means your order may be further along in the pulling and packing process than you might expect. Please reach out to us for any order changes or cancellation requests and we will work with you to adjust your shipment. The buyer is responsible for return shipping and a restocking fee (at the manufacturer's discretion) if returning without a warranty claim or a defect/quality issue.
#General grabber x3 37x12.50r17 full#
If the damage is discovered after signing the documents, please make sure we are notified within 5 business days of receiving the order.Īll wheels and tires carry a full manufacturer's warranty, please ask for additional information. If damaged, please make sure to make full notes on documents before signing.ģ. If your items are shipped via UPS/FedEx ground, a signature is not required, but please be sure to inspect the products as quickly as possible and follow up with us if there are any issues so we can assist!Ģ. Please make sure to inspect every piece BEFORE signing any documents. Simply choose the "Fitment Assistance" link at the top of any screen.ġ. Please contact us for international shipping rates, Custom Offsets is not responsible for any customs fees, buyer is responsible for all fees and paperwork above and beyond standard freight charges.
We can ship world-wide for an additional charge. With the size and complexity of shipping wheels and tires, always allow 2-3 weeks for our normal packaging and shipping process. We ship to the Lower 48 states for the advertised price. Wheels, tires, shipping and warranty are provided by an authorized distributor to sell hundreds of brands at the best prices available! So check out our thousands of wheels or ask about a custom order just for you! Our goal is to provide our customers with outstanding customer service at unbeatable prices! TIRE PRESSURE MONITOR SENSORS (TPMS -$179 ALL 4) AND LUG NUTS ($49 W LOCKING LUGS ALL 4 SETS) CAN BE ADDED AS YOU CHECK OUT. Write a Product Review Be the first to write a review!ĪLL WHEEL AND TIRE PACKAGE PRICES INCLUDE MOUNTING, BALANCING AND SHIPPING IN THE LOWER 48 STATES.
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